Note that, change of mind is not applicable after receiving the product
If the product is not genuine (Must notify within 24 hours)
If you received a used product must notify in front of the delivery man.
If you received a physically damaged, faulty Product after opening the package – (Must notify with 24 Hours inside Dhaka). If you received physically damaged from the courier service (i.e sundarban courtier) you must need the video to show proof. If the Product is completely different from the picture on the website (Must notify with 24 Hours) If you change your mind/Misplaced order – (Product must be unused/sealed, conserve the delivery packaging as you received, within 24 hours)
Product quality is up to the manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality. We do not support software-related issues ( Bugs, improvements) these all out of our support policy. You cannot return an item that was intact and you break the seal. No return or replacement applicable for the flash deal or offer items products. If you cancel the order after dispatch, you must have to pay delivery charges. We don’t have any kind of exchange policy.
For the sake of minor mistakes in the product’s image, description, information, or illogical issue will simply be ignored. These all out of our support policy.
To return, the customer must ensure the item is packed and delivered securely. kazitechhub.com will not be held responsible if the goods get damaged on their return to kazitechhub.com address.
Inside Dhaka, we request customers to come to our seller shop that they can explain problems and get instant solutions. This is mandatory depending on the problem.
If we cannot provide a replacement.
If you changed your mind & cancel the order before the product is already shipped.
If the item is out of stock and you requested to get your money back.
Most refunds are fully refunded in 7-15 days after we receive and process your return. If you pay us by using the card, then we will request a refund in the bank which will take 7-15 working days. (credit card payment return may take longer depending on Commercial Banks). If you pay us by bkash/rocket/mobile banking, then your money will be added to your desired account within 7-15 working days. The customer must ensure the item is packed and delivered securely. kazitechhub.com will not be held responsible if the goods get damaged on their return to kazitechhub.com address. Any kind of misbehavior will simply ignore the complaint or may result from a delay to solve the complaint. Customer patience will highly be appreciated.
Customer will bear own shipping cost item, we are not responsible for it.
Delivery cost is non-refundable. We will deduct the shipping cost from the refund amount.
We would highly appreciate hearing any type of comment, feedback, suggestion or question about
our products, services and quality. Please feel free to contact us to improve our service and every
kind of support.